Skip to content

Cart

Your cart is empty

FAQs

When can I expect my order to arrive?
We aim to dispatch your order within 1-2 days from when the order is placed. To ensure your Union of London candle is delivered with care, we use DPD’s fully tracked and next day delivery service.

Which payment options do you accept?
We accept Debit and Credit cards, including American Express and Paypal.

Do you offer exchanges or returns on your products?
We always hope that you’re happy with your candle. However, if for whatever reason, you are unhappy, please email: info@unionoflondon.com and we’ll be happy to look into the issue for you.

Why do we use Soya Wax in our candles?
Environmentally friendly: Soya wax is made from soybeans, a renewable resource, and is biodegradable, which means that it is better for the environment compared to paraffin wax candles.

Clean burning: Our candles burn cleanly and do not produce the black soot that is commonly associated with paraffin wax. This means that they are better for indoor air quality and are less likely to cause respiratory problems.

Longer lasting: Soya wax has a lower melting point than paraffin wax, which means that they burn slower and last longer.

Better scent throw: Combined with our use of custom made fine fragrance oils enriched with essential oils; soya wax helps to achieve a superior scent throw, meaning that the fragrance is more noticeable and lasts longer.

Are Union of London candles made in England?
Yes, our candles are produced and hand-poured in the UK.

How do I care for my candle?
Our wide natural fibre wicks produce a broad flame that generates a great scent throw with no wasteful tunnelling. Trim them occasionally, so that it is no less than 1cm. When burning your candle, we recommend letting the melt pool reach the edge of the glassware.

Is your packaging eco friendly?
All of our labels and boxes are FSC certified. Our shipping packaging is made from 90-100% recycled materials. The candle bases are designed to be repurposed after use, they make great toothbrush holders, plant pots, pen holders.

Do you have any more information about your candles?
Yes, you can download our brochure to learn more about our product range.